Our goal is to make every experience with Elkton Gas an outstanding one. That includes your monthly bill, and we work hard to ensure that every customer’s bill is accurate. Elkton Gas reads residential, commercial and some industrial meters every month.
Accurate readings ensure that you are paying for the exact amount of natural gas you use, not an estimated amount. If for some reason we cannot read your meter in a given month, you will receive a system-generated bill, which is calculated by considering past usage and adjusting it for exact weather conditions. If a system-generated bill is incorrect, any overcharge or undercharge will be corrected the following month. Which means you are always billed only for the gas you actually use.
If you have questions or concerns about meter reading, just call us at 866.281.6483.
Don’t Hesitate: Ask to see a Company Photo ID
If a meter reader approaches your property, don’t hesitate to ask to see their company photo ID. If you’re in doubt about the identity of someone coming to your home, call us at 866.281.6483. If you feel threatened, call 911.