Exclamation Icon Leaks, Odor or Emergencies 866.281.6774​
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Exclamation Icon Leaks, Odor or Emergencies 866.281.6774​
811 Icon Call Before You Dig
Dial 811
My Account Sign In
My Account Sign In

Winter Weather Safety Tips

En Español

Although outdoor natural gas meters are designed to withstand winter weather, those packed in snow or ice could experience a temporary interruption of service. 
 
To help avoid these types of problems, customers are advised to take the following steps: 

  • Keep your natural gas meter clear of ice and snow
  • Remove the snow or ice with your hands or use a broom to brush snow away
  • Never kick or hit your natural gas meter or its piping with a hammer or other hard object to break away built up snow or ice
  • Make sure your natural gas meter is visible at all times and accessible for maintenance and emergency responders
  • Keep natural gas vents clear, unobstructed and free of debris. Some direct-vent and high-efficiency appliances have direct side wall outdoor vents and air intakes that could become obstructed during heavy snowfall

Customers should call the Elkton Gas emergency/leak line number - 866.281.6774 - at if they smell natural gas or believe they have a natural gas leak.
 
In the event a home loses power, customers are advised to use alternate heating sources sparingly and safely to prevent carbon monoxide poisoning. Carbon monoxide is an odorless, colorless, tasteless non-corrosive gas created whenever combustion takes place without sufficient oxygen.